From XRMCenter

XRM On-demand CRM/ERP SaaS

Product/Service Packages

Features	Basic CRM/SFA Package	Quote Package	Business Package	Custom/Enterprise Package
XRM Base Modules
* Accounts	Yes	Yes	Yes	Yes
* Contacts	Yes	Yes	Yes	Yes
* Activities	Yes	Yes	Yes	Yes
* Calendar	Yes	Yes	Yes	Yes
* Notes	Yes	Yes	Yes	Yes
* My Sites	Yes	Yes	Yes	Yes
XRM Marketing Modules
* Compaigns	Yes	No	Yes	Yes
* Leads	Yes	No	Yes	Yes
* Opportunities	Yes	No	Yes	Yes
* Mail Merge Templates	Yes	No	Yes	Yes
XRM Sales Modules
* Products	No	Yes	Yes	Yes
* Price Book	No	Yes	Yes	Yes
* Potentials	No	Yes	Yes	Yes
* Sales Quotes	No	Yes	Yes	Yes
* Sales Order	No	Yes	Yes	Yes
* Sales Invoice	No	Yes	Yes	Yes
XRM Inventory Modules
* Inventory	No	Yes	Yes	Yes
*	No	Yes	Yes	Yes
* Purchase Quotes	No	Yes	Yes	Yes
* Purchase Order	No	Yes	Yes	Yes
* Purchase Invoice	No	Yes	Yes	Yes
* Packaging Slip	No	Yes	Yes	Yes
XRM Support Modules
* Trouble Tickets	Yes	Yes	Yes	Yes
* FAQ	Yes	Yes	Yes	Yes
XRM Reporting Modules
* Reporting Dashboard	Yes	Yes	Yes	Yes
* Analytics	Yes	Yes	Yes	Yes
XRM System Modules
* Users	Yes	Yes	Yes	Yes
* Roles	Yes	Yes	Yes	Yes
* Profiles	Yes	Yes	Yes	Yes
* Groups	Yes	Yes	Yes	Yes
* Custom Fields/Pick List	Yes	Yes	Yes	Yes
* Access Control	Yes	Yes	Yes	Yes
* Notification Scheduler	Yes	Yes	Yes	Yes
* Pick List	Yes	Yes	Yes	Yes
XRM Optional Modules
* Custom Features	No	No	No	Yes
* Professional Services	No	No	No	Yes

• Marketing
  • Campaigns
  • Opportunities
  • Leads
  • Accounts
  • Contacts
  • Webmail
  • Calendar
  • Notes

• Sales
  • Leads
  • Potentials
  • Accounts
  • Contacts
  • Quotes
  • Sales Order
  • Invoice
  • Products
  • Price Books
  • Notes

• Inventory
  • Products
  • Vendors
  • Price Books
  • Purchase Order
  • Sales Orders
  • Quotes
  • Invoices

• Support
  • Trouble Tickets
  • FAQ
  • Accounts
  • Contacts
  • Products
  • Notes
  • Webmail

• Analytics
  • Dashboard
  • Reports

• Tools
  • My Sites
  • Notes

• Admin Features
  • User management
    • Users/Roles/Profiles/Groups
  • Access Control
    • Sharing Access
    • Field Access
    • Audit Trail
  • Custom fields/picklists
  • Communication Templates Management
    • Email Templates
    • Mail Merge Templates
    • Notification Schedulers
    • Inventory Notification
  • Other Settings
    • Site Announcements
    • Multiple Currencies
    • Inventory Terms and Conditions
    • Taxes Calculations
    • Invoice Number Customization
    • DB and data back up
    • Redundant/Backup Servers